Customer Service Week is an annual event that celebrates the hard work and dedication of customer service representatives. This week-long celebration provides businesses with the opportunity to recognize the importance of customer service and appreciate the efforts of their employees.
One way to express gratitude is by sending thank-you messages to customers. These messages not only show appreciation for the customers’ loyalty but also acknowledge the significant contributions of the customer service team. In this article, we will provide some examples of thank-you messages for customer service week that you can use to express your gratitude to your customers and employees.
What’s Next: Thank You Messages For Baby Shower Hostess
Thank You Messages For Customers Service Week
- Hey there, just wanted to take a quick moment to express my deep appreciation for all the folks who work tirelessly in the customer service industry. You guys definitely deserve a medal (or at least a large pizza with all the toppings – you know, something equally impressive). There have been times where you’ve made my day or rescued me from a frustrating situation, and for those moments, I am beyond grateful. So thank you, thank you, thank you – keep on doing what you do best!
- Hey there, customer service superheroes! It’s that time of the year again where we celebrate Customer Service Week, and we wanted to give a huge shout-out to all of you who make our lives easier with your witty responses and endless patience. You guys have a superpower that we secretly admire, and that is to make anyone happy with just one phone call. We would give you a standing ovation, but we’re afraid you might think we need help. So instead, we got you a gift card to your favorite cafe, where you can be as snarky as you want without getting fired. Keep being awesome, and remember, the customer may always be right, but you’re the one holding the mute button.
- Wow, can you believe it’s already Customer Service Week? We’re so lucky to have such amazing people working in customer service who go above and beyond to make our experience the best it can be. We want to thank you for being our superhero, saving the day when things aren’t going right, and always putting a smile on our face. From the bottom of our hearts (and our wallets), thank you for all that you do. Let’s celebrate you this week and every week after!
- What’s the deal with customer service? I mean, it’s like these folks have a magical power To turn a frown upside down, hour after hour So, let’s give a shout-out, and say thanks to them every day, not just this week, c’mon now, that’s just sour.
- It’s Customer Service Week, and we’d like to give a shout-out to our rock-star support team! You guys are the heart and soul of our business, always going above and beyond to ensure our customers are happy. We’re grateful to have such a “supreme” team of problem-solvers who “rise” to the occasion with every call and email. Your dedication and “service with a smile” is what truly sets us apart from the rest. We appreciate you “more than a latte” (and trust us, that’s saying something!). So here’s a big “thank you” from the bottom of our hearts (and the top of our tickets). Keep up the great work, and let’s continue to “serve” up success for many more years to come!
- As we celebrate Customer Service Week, words cannot express the gratitude that we have for our loyal customers. Your unwavering support and trust in our brand have been a great motivation for us to strive for excellence in every aspect of our business operations. Your testimonials and referrals have helped us grow our business, increase market share, and build a strong reputation. We are honored to serve you and look forward to continuing our partnership for many years to come. Thank you for being a part of our success story.
- Having the opportunity to serve our customers is truly “grate” and we “wheelie” appreciate you all! You guys are the “key” to our success and we “mint” it when we say, you are the “heart” of our business. Your loyalty is what makes our work “sofa” and we hope to continue to exceed your expectations. This customer service week, we just wanted to say a big thank you for making our work “berry” fulfilling.
- Hey folks, it’s your favorite late-night host here to give a shoutout to all the customer service reps out there. You are the unsung heroes of the business world, the ones who keep us sane and our orders on track. We appreciate your patient and friendly demeanor, even when we’re having a bad day. So thank you, thank you, thank you for all that you do. Keep up the great work, and remember to always put the customer first – unless they’re being a total Karen, then feel free to politely tell them to zip it. Happy Customer Service Week, y’all!
- I just wanted to take a moment to express my heartfelt gratitude to all the customer service representatives and staff who work tirelessly in ensuring that customers receive the best service possible. Your hard work, dedication, and commitment to excellence do not go unnoticed. This week, I celebrate you and the invaluable service you provide to customers like me. Thank you for always going above and beyond to ensure that our needs are met and for being a crucial part of providing a positive experience. I cannot thank you enough for your kindness, patience, and exceptional customer service.
- It’s hard to express just how much I appreciate the incredible customer service you provide. From the first moment I interacted with you to the last, your kindness, expertise, and dedication have never wavered. You make me feel truly seen and cared for, and I can’t thank you enough for everything you do. Here’s to celebrating the amazing work you do this Customer Service Week!
Customer Service Appreciation Messages
- I just want to take a moment to thank all the customer service representatives out there. You put up with so much nonsense, and for that, you deserve a medal. It takes incredible patience to deal with difficult customers, and I admire your ability to keep your cool. Without you, the world would be a much angrier place! So here’s to you, customer service heroes. You are appreciated more than you know.
- Hey there, customer service superstars! We just wanted to let you know how much we appreciate everything you do. You are the true heroes of the company, always finding innovative solutions to our problems – even when we’re pretty sure there was no solution to be found. And let’s not forget the countless hours you spend on the phone with us, all while maintaining a level of cheeriness that can make even the grumpiest of people smile. So thank you for the laughs, the wisdom, and most importantly, the patience. You guys are the real MVPs!
- Hey there! Just wanted to drop a quick word to let you know how much I appreciate your awesome customer service skills. Your friendly and helpful attitude is like a breath of fresh air in the often-frustrating world of customer service. You’re always going above and beyond to help me out, and it never goes unnoticed. So, thank you for being an absolute rockstar! Keep up the good work, and I’ll keep coming back for more of your exceptional service!
- You know what I love? Great customer service. You call up, you’re feeling stressed and overwhelmed, and then boom, you’re greeted by someone who genuinely wants to help. It’s like a ray of sunshine on a cloudy day. So to all the customer service reps out there, you guys rock. You make our lives a little bit easier, and we appreciate you more than you know. Keep doing what you do best.
- Our experience with your customer service was like a shining star – simply stellar! Your team was always quick to respond, understanding, and friendly. We appreciate your efforts to make sure our needs were met with a can-do attitude. You truly went the extra mile! Our customer service interaction has left us feeling like royalty. Thank you for making our experience positively unforgettable. You guys deserve a round of applause!
- With great warmth in my heart, I extend my sincerest thanks to the exemplary customer service team who always go above and beyond to ensure customer satisfaction. Every interaction with your team is an experience in itself and a testament to the values that you uphold. Your dedication and commitment to your customers never goes unnoticed, and it is what makes your brand stand out amongst the rest. In a world where customer service has become a dying art, your team continues to shine, and I am grateful for that. Thank you for being a shining example of excellence and for making every customer feel valued and appreciated.
- You guys are truly the “cream of the crop” when it comes to customer service! Your “buttery” smooth assistance and “whipped” up solutions have left me feeling like a “happy cow.” Your dedication to providing top-notch service is a “slice” above the rest. I “loaf” your work and appreciate all that you do! Keep “baking” a difference in the industry.
- Folks, let’s take a moment to appreciate the unsung heroes of the service industry: the customer service representatives. These fine folks are the frontline warriors who go above and beyond to make sure every customer leaves satisfied. They are the glue that holds businesses together, the ones who turn unhappy customers into raving fans. So, to all the customer service reps out there, I want to say thank you. Thank you for your patience, your kindness, and your unwavering dedication to making the world a better place, one customer at a time. Keep up the great work, and know that you are appreciated more than you’ll ever know.
- I just wanted to take a moment to express my deepest gratitude for the exceptional customer service I received today. Your kindness, patience and professionalism are absolutely unmatched, and you truly went above and beyond to assist me with my needs. It’s so refreshing to encounter such a dedicated team of individuals who genuinely care about their customers. Thank you for making my day a little brighter and restoring my faith in great customer service. You are truly appreciated.
- It’s impossible to express how much I appreciate you. You have gone above and beyond to ensure that my needs have been met, and for that, I am eternally grateful. Your kindness, patience, and dedication to your craft are extraordinary, and I am so lucky to have had the pleasure of receiving your impeccable customer service. Thank you for making my experience so special, and for making me feel so loved. You truly are a gift, and I am forever grateful for all that you do.
Customer Service Week Thank You Messages To Employees
- You guys are the real MVPs! This Customer Service Week, I just want to take a moment to thank each and every one of you for making my job as a manager so much easier. Your wit, charm, and charisma make handling even the most impudent customers an absolute breeze. But seriously, your work ethic is something to be marveled at. You truly are the backbone of this company, and I feel honored to be working with such talented individuals. Keep up the exceptional work all year round, and here’s to another fantastic Customer Service Week!
- Hey team, just want to thank you for making Customer Service Week a smashing success! Without you, we’d be as useless as a broken pencil. Seriously though, you guys are the glue that holds this company together, kinda like how bacon holds a BLT together. I don’t know how you do it, but you manage to keep a smile on your face even when dealing with customers that are grumpier than a bear that just woke up from hibernation. Thanks for being rock stars and making our customers feel like they’re the most important people in the world!
- Hey there, you amazing customer service superstars! We wanted to take a moment to say thank you for all the hard work you put in each and every day. Without you, our customers would be lost in a sea of confusion and frustration. You are the hook that keeps them coming back for more! So, from the bottom of our hearts, thank you for everything you do. Keep being the rock stars that you are!
- So you guys punched in, day after day, Listening to customers vent and even play. With a kind word or a swift solution, You made their day, and reached a new resolution. You smiled, you laughed, you reassured, And in the face of tough customers, you still endured. Your dedication to service was truly grand, And for that, we’re forever grateful, so please take a stand. With this simple message, we say “Thank you,” For all the long hours, and the hard work you do. Keep up the good work, for you truly inspire, And customer service excellence is what you inspire.
- You guys are simply “superb at service,” and we want to express our gratitude for everything you do! This Customer Service Week, we want you to know that your hard work and dedication make all the difference in our success. Your “service with a smile” is infectious and it shows in every interaction with our customers. We can’t thank you enough for being such “customer service superheroes” and making us proud each and every day. Keep up the fantastic work and let’s continue to spread joy and positivity through the power of service!
- As this customer service week comes to an end, it’s time to acknowledge and appreciate the invaluable service that our employees have rendered to our esteemed customers. Their unwavering dedication, hard work, and genuine commitment have cemented our position as a premium brand in the industry. In every call, chat or email, they were the voice of our company, consistently maintaining professionalism and excellence. Their efforts have not gone unnoticed, and we are grateful for all that they do. Thank you for being the backbone of our customer service team!
- You blew our socks off with your passionate dedication to customer service! We’re tickled pink by your unwavering commitment to making our customers happy. You really nailed it this year – you’re the glue that holds our team together! We couldn’t be happier with your stellar performance. You’re a cut above the rest and we’re over the moon to have you on our team. Thank you for your rockstar efforts, you’ve really earned your stripes!
- Hey there folks! I just wanted to take a minute to appreciate all of you amazing employees. This Customer Service Week has truly been one for the books, all thanks to your hard work and dedication to our customers. Your positive attitudes and exceptional service skills continue to amaze me, and I couldn’t be more proud to work alongside such a talented group. Keep up the fantastic work, and remember to always keep that smile on your face. Cheers to another successful year of making our customers happy!
- It’s been an amazing journey over the past year and we couldn’t have done it without you. You were the backbone of our team, always there to lend a helping hand and make magic happen. Your hard work and dedication are truly appreciated and we want to thank you from the bottom of our hearts. This Customer Service Week, we want you to know that we value your contribution and we’re grateful to have you as part of our family. Keep up the amazing work!
- Can I just take a moment to thank you all for being the absolute best customer service team in the business? Your hard work and dedication to making our customers happy is truly inspiring. As we celebrate Customer Service Week, I couldn’t be more grateful for each and every one of you. From the kind words you offer to customers in need, to the efficient solutions you provide, you truly go above and beyond. You are the backbone of our company, and we would be lost without you. Thank you for being so fabulous, and here’s to another year of exceptional service!
Thank You Messages To Customer For Purchase
- Wow, you really blew our minds with your recent purchase! We were so ecstatic to see the notification come through and even our CFO did a little dance in the office. Thank you for putting some extra pep in our steps and for being such a wonderful supporter of our small business. We can’t wait to see what you do with your new goodies!
- We are tickled pink that you made a purchase with us! We’re grinning from ear to ear and feeling like we just won a bag of candy. You must have excellent taste because you chose us above all the other options out there. We appreciate you more than a cat appreciates a cardboard box. Thanks a million for supporting our business!
- Hey there, Our team just wanted to take a moment to say thank you for your recent purchase. You’re now officially part of the family! We truly appreciate the trust you put in us and we hope our product exceeded your expectations. As a small token of our gratitude, we’ve included a special discount code for your next purchase. Happy shopping! Cheers, The [company name] team
- So you came to us and made a purchase, We couldn’t be more ecstatic, praise the furniture, Our gratitude for your patronage we can’t measure, Thank you for choosing us, you’re a true treasure. We hope to see you soon, maybe for another leisure.
- Thank you for spicing up our day with your recent purchase! We are cheddar-tastically grateful for your support and hope your new item is just as grate as you are. Your purchase really made a “dill-ightful impact on our business, and we can’t “leaf it unsaid. We promise to continue bringing you the best products with a side of cheesy humor. Thank you again, and keep being gouda!
- Each and every purchase you make plays a significant role in supporting and sustaining my small business. Without you, my dream of creating a comfortable, inviting atmosphere for individuals to enjoy would not be possible. From the bottom of my heart, I thank you for your unwavering support and loyalty. Together, we can continue to cultivate a community that values quality craftsmanship and exceptional customer service.
- Thank you for purchasing from our store, you really pulled the trigger on this one! We hope this product hits the bullseye for you and doesn’t miss the mark. Your purchase surely added some fire to our sales and we are feeling like a hotshot now. Your support has locked and loaded us with motivation to keep delivering the best products possible. So, keep your sights set on us for your future needs!
- Well, well, well, look who’s made the smartest decision of the day? You! Thank you for choosing us and making us a part of your life. It’s customers like you that keep us going and pushing us to be better every single day. So, from the bottom of our hearts, thank you for your purchase and for believing in us. We promise to never disappoint and to always exceed your expectations. Cheers to a fantastic future together!
- We are beyond grateful for your recent purchase. Your decision to choose our products means the world to us and motivates us to continue delivering the highest quality products and service. We are humbled by your trust in us and look forward to serving you again. Thank you for being part of our community and for supporting our business.
- I just couldn’t let this opportunity slip by without sending you a heartfelt thank you for your recent purchase. Knowing that you chose my product out of all the other options out there is truly humbling, and it warms my heart to know that I played a small role in your life. I hope that my creation brings you the same joy and happiness that you bring to my world every day. From the bottom of my heart, thank you for supporting my work and for making my dreams come true – it means more than you’ll ever know.
Congratulations Messages For Good Customer Service
- Wow, you are officially the new customer service superstar! Congratulations on going above and beyond to assist our customers and bringing a smile to their faces. We all knew you were a valuable team member, but now the entire company is aware of your incredible talents. Keep up the fantastic work and don’t forget to take a well-deserved break to celebrate your success!
- Hey there, customer service superstar! Congratulations on being recognized for your outstanding service. Rumor has it you could charm the pants off a grumpy cat, so it’s no surprise that you consistently knock it out of the park with every interaction. Keep up the good work, and don’t forget to ask everyone you help if they want fries with that. Because, you know, you’re already nailing the customer service game – why not try your hand at upselling, too? 😉
- Wow, you’ve done it again! Your outstanding customer service skills have truly blown us away. It’s like watching a magician pull a rabbit out of a hat every time we see you in action! We couldn’t be happier with the way you handle our customers. Your commitment to going above and beyond is truly inspiring. Keep up the great work, you’re a true gem!
- Hey, let me tell you folks, good customer service is tough, it’s no joke, But you’ve nailed it like a birdie on the 18th stroke. Your support’s as smooth as a silk scarf on a windy day, So congrats, and keep slaying the game in your own special way. I gotta say, you guys hit it out of the park, Your service is like a cool breeze on a hot summer’s nark. So let me take a moment to applaud your dedication, Congrats on a job well done, you’re a true inspiration. In this world of complaints and endless disputes, Your service is like a ray of sunshine on the darkest of roots. You go above and beyond, and it shows in every way, So congratulations, and here’s to many more happy customers every day.
- Hot dog! Congratulations on delivering some seriously great customer service! You really mustard up the courage to go above and beyond for your clients! We relish the opportunity to work with someone as talented and dedicated as you. Keep up the butter work and the sky’s the limit! We’re bean dip excited to see what you’ll achieve next!
- Your excellence in customer service has left me speechless. Your dedication towards helping me resolve my query is truly commendable. Your professionalism, patience, and compassion has taken customer service to new heights. Thank you so much for ensuring that my experience was a delightful one. Keep up the great work!
- Well, well, well! You’ve really hit the nail on the head with that exemplary customer service! I must admit I’m impressed – and I’m notoriously hard to please. You’ve *handedly* exceeded my expectations, and that’s no mean feat. Congratulations on a job well done; may your enthusiasm *ring* loud and clear through every customer interaction!
- Hey there, folks! I am thrilled to be here today to congratulate you on your outstanding customer service prowess. It takes a special kind of person to make others feel appreciated, heard and valued, and you have done just that. It fills me with hope to see that exceptional customer service still exists and it’s living right here among you. Keep up the good work, champions of delightful experiences! Your effort is not in vain, it makes a difference to customers, and it’s a bright beacon of exceptionalism. Kudos to you with exclamation points!
- Your customer service skills are exceptional, and I wanted to take a moment to thank you for always going above and beyond for me. Your kindness, professionalism, and willingness to help have not gone unnoticed, and I am truly grateful for all that you do. You make my experience as a customer a positive one each time, and I am thrilled to have the pleasure of doing business with someone as incredible as you. Congratulations on your amazing service and for being a shining example of what true customer care means.
- Wow, your customer service skills have me swooning! Every interaction with you leaves me feeling heard, appreciated, and cared for. The way you anticipate my needs and go above and beyond to meet them is truly admirable. Your dedication to excellence is as impressive as it is beautiful. Thank you for being the epitome of perfection when it comes to customer service. I am fully smitten!
Related Posts
Thank You Messages For Dinner Invitation
Thank You Messages For Employees Leaving
Thank You Messages For Engagement Gifts
How To Write Thank You Letter For Customers Service Week
Thank You Letter For Customers Service Week Sample 1
Dear valued customers,
What’s the deal with customer service? I mean, it’s like one minute we’re complaining about a product or service and the next minute we’re writing a Thank You Letter for Customer Service Week.
But seriously, folks, customer service is no laughing matter. It’s a critical part of any business and we wanted to take this opportunity to let you know how much we appreciate your loyalty and support.
We understand that sometimes things don’t go as smoothly as we’d like. Maybe your order got delayed or the product didn’t meet your expectations. But our customer service team is always ready to help resolve any issues you may have.
We’re constantly working to improve our products and services, and your feedback is invaluable in that process. So, thank you for taking the time to share your thoughts with us.
We also want to thank our amazing customer service team for their hard work and dedication. They truly go above and beyond to ensure that our customers are satisfied and happy. We couldn’t do it without them!
So, in conclusion, thank you for being a valued customer and for your support of our business. We look forward to serving you for many years to come.
Sincerely,
The Management Team
Thank You Letter For Customers Service Week Sample 2
Dear customer service representatives,
It is my pleasure to write this thank you letter for Customer Service Week. I am Stephen Colbert, and if you don’t know who I am, just Google ‘best late-night host of all time.’
I know that I’m not the only one who appreciates the amazing work that you do. You deal with customers who are upset, confused, and sometimes just plain weird. But no matter how difficult the situation, you always manage to keep a smile on your face and a helpful attitude in your voice.
And let’s not forget the ridiculous requests you receive. ‘Can you send me a unicorn?’ ‘Can you find my soulmate?’ ‘Can you make it so that I never have to eat vegetables again?’ You guys handle these crazy demands with grace and professionalism.
But we all know that dealing with customers can be exhausting. So, as a small token of my gratitude, I thought I’d send over some of my favorite jokes to put a smile on your face:
- Why don’t scientists trust atoms? Because they make up everything.
- What does the grape say when it gets stepped on all day? Nothing, it just lets out a little whine.
- What did the left eye say to the right eye? ‘Between us, something smells.’
Okay, those jokes might not have been that funny, but I did my best. The point is, I appreciate everything you do, and I know that your hard work often goes unnoticed. So, from the bottom of my heart, thank you for being awesome!
Sincerely,
Stephen Colbert
Best Wishes for Customers Service Week
- As we celebrate Customer Service Week, we want to express our gratitude to all the dedicated and hardworking customer service representatives who consistently go above and beyond to provide exceptional service to our valued customers. Your unwavering commitment to ensuring customer satisfaction is truly appreciated and does not go unnoticed. We applaud your efforts, patience, and professionalism, and we wish you all the very best as you continue to support and serve our customers with excellence. Keep up the fantastic work!
- It’s Customer Service Week, which means it’s time to celebrate the superheroes who work tirelessly to make our lives a little bit easier. You answer our calls with a smile, troubleshoot our problems with ease and charm, and show us what true customer service is all about. So here’s a big shout-out to all the customer service reps out there – you rock! Keep up the good work and know that your efforts do not go unnoticed. Cheers to a week filled with joy, laughter, and lots of appreciation!
- As we celebrate Customer Service Week, we want to take a moment to thank our wonderful team for all the hard work they put in each day. Without them, we’d be lost like a customer without a receipt! We know that they deal with more crazy customers than a clown at a circus, but they always manage to keep a smile on their faces, even when dealing with the occasional customer who is madder than a wet hen. So let’s raise a toast to our fabulous team and remind them that they are appreciated more than free Wi-Fi!
- Let us take a moment to honor, The ones who make our days brighter and warmer, With their unwavering patience and determination, To ensure customer satisfaction is always in fruition. Let us raise our voices in celebration, For the ones who make our grievances their obligation, To bring about resolutions with care and consideration, And go above and beyond in their dedication. May the week ahead be a testament, To the crucial role they play in our contentment, As we extend our gratitude and admiration, For the invaluable service they provide without hesitation. So here’s to the Customer Service team, May your hard work and efforts always gleam, And may your passion and commitment never dim, For you truly are the backbone of any establishment’s winning team.
- So, it’s Customer Service Week! That’s right, a whole week dedicated to celebrating the fine folks who answer our calls, respond to our emails and generally keep everything running smoothly. And let’s face it, they deserve it! With their patience, professionalism and willingness to go above and beyond, they make our lives easier every day. So to all the customer service reps out there, we salute you! Keep up the great work and have an amazing week!
- Welcome to the greatest week of the year, folks. It’s Customer Service Week! This is when we celebrate the unsung heroes who answer our calls, respond to our emails, and navigate the treacherous waters of our complaints. They may not be saving lives or landing planes, but they’re keeping our business afloat and that deserves some recognition. So to all the customer service reps out there, keep up the good work and don’t let those angry customers get you down. You’re the glue that holds our society together. Happy Customer Service Week!
- As Customers Service Week approaches, my heart fills with gratitude for the tireless efforts of your team in ensuring our satisfaction. Every interaction with your representatives feels like a love story unfolding, as they listen intently, offer valuable counsel and leave us feeling cherished. We appreciate the dedication, the empathy and the patience that you bring to the table, and we hope this week reminds you of how vital your contributions are to our lives. Here’s to another year of love and loyalty!
- As Customer Service Week approaches, we can’t help but feel grateful for our dedicated team of representatives. They always go the extra mile to ensure our customers are happy and satisfied. We appreciate their “service with a smile” and their “ability to pick up the phone without hesitation.” They are the “voice of reason” when things get tough and the “problem-solving gurus” whenever an issue arises. To our fantastic customer service team, we say “keep up the good work” and “may your phone lines never be silent.”
- As we embark upon yet another Customer Service Week, let us take a moment to reflect on the tireless efforts of those who have dedicated their lives to ensuring customers’ satisfaction. From the frontline representatives to the behind-the-scenes support staff, these individuals work tirelessly to ensure that every customer is treated with the utmost respect and care. Let us honor them for their steadfast commitment to excellence as they continue to embody the spirit of service with every interaction. Best wishes for an inspiring and rewarding Customer Service Week!
- As Customer Service Week approaches, we want to take a moment to appreciate the amazing work done by our customer service team. From resolving complex issues to providing solutions in record time, your dedication to our customers is truly commendable. We’re continually impressed by your unwavering commitment to excellence, and we’re honored to have you on our team. May this week bring you happiness and satisfaction, and may your efforts be rewarded with the success you deserve. Thank you for being the backbone of our customer experience.
Conclusion
Expressing gratitude towards your customer service team is essential to maintain a healthy relationship with them. Celebrating Customer Service Week by sending out thank you messages is a small but impactful way to show appreciation for their hard work, dedication, and commitment to ensuring customer satisfaction.
By doing so, it not only boosts the morale of your customer service team but also promotes a positive work culture within your organization. Remember, a happy team leads to happy customers, and happy customers lead to business success!